William was very nervous . It was his first day at his new job at a large department store. He had never worked in retail before , he had worked in construction for the past twenty years. After being laid off when the economic recession hit he started to apply for any jobs available , even ones he didn’t exactly feel qualified for. He was suprised when he was called to come to work at the department store and even more surprised to learn that he would not be working in the hardware department or in the maintenance crew . He informed the manager that he had never worked in a store before but she informed him that it would be fine , and that he would mostly be setting up displays and carrying heavy boxes and doing alot of the grunt work that some of the women and older employees could not do.